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Call Center Manager

Position Type:
Full-time
Are you a Call Center Manager who wants to help
lead a dynamic team in an industry that is making a difference? Are you looking for a great opportunity to
shape and grow an inbound/outbound call center with a focus on revenue
generation? Then we need to talk!
LifeSafer , a leading provider of Ignition
Interlock devices, is seeking a Call Center Manager to join our team in Kent,
Washington. We are looking for a self-starter and strong leader who understands
and works well with individuals and teams in a multicultural environment. In this role, you will be responsible for
managing and growing
your team
in a high volume sales and service environment, including supervising agents;
developing business operations strategy; providing direction for the department
to achieve revenue, productivity, and other call center metrics. At LifeSafer , our style is to manage each
team's performance with coaching, mentoring, and counseling for enhanced
performance.
What's in it for you?
Working
for a company with excellent pay and benefits as well as a 401K plan
A 20+
year old company that is the market leader in the ignition interlock industry
An
opportunity to join a growing company that
wants
your input and ideas
A chance
to shape a call center that values teamwork and employee morale - and if
managed correctly will yield extraordinary results
To
succeed as our Call Center Manager, you need to be an exceptional leader who
understands how to drive sales and meet objectives by mentoring and motivating
agents. Must have 5-10 years call
center management experience with a proven track record of increasing
responsibilities and strong sales growth along with the ability to attract,
train, and retain great talent. Bachelor's degree in a related field preferred.
Must be a proficient Microsoft Office user.
Apply today:
If you are ready to launch your
call center career forward, then we want to hear from you! Apply online by
visiting: http://bit.ly/LSCCMNET or send your resume and salary requirements to Job+LS.CCM@strategichrinc.com.
We
are seeking local candidates; relocation and sponsorship are not provided.
Please no phone calls or recruiters.
Employer
is EOE/M/F/D/V.

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