Front Desk Receptionist/Office Assistant
Marine View Law & Escrow PLLC Marine View Law & Escrow PLLC Des Moines, WA Des Moines, WA Full-time Full-time $23 - $25 an hour $23 - $25 an hour 15 hours ago 15 hours ago 15 hours ago JOB DUTIES Greeting and Welcoming:
Welcome clients and visitors with a professional and friendly demeanor.
Ensure a warm and inviting atmosphere in the reception area.
Answering and Directing Calls:
Professionally handle incoming phone calls, taking accurate messages and transferring calls to the appropriate staff members.
Provide information and assist callers with inquiries.
Appointment Scheduling:
Schedule appointments for attorneys and other staff, ensuring efficient use of time.
Coordinate and confirm appointments with clients, and communicate any changes as necessary.
Follow up with clients ; assist with intake.
Front Desk Management:
Maintain the appearance of the front desk and reception area, keeping it organized and welcoming.
Manage the sign-in process for visitors and clients.
Administrative Support:
Provide general administrative assistance to attorneys and staff.
Assist with document preparation, copying, scanning, and filing as needed.
Mail and Deliveries:
Receive and distribute incoming mail, packages, and deliveries promptly.
Coordinate outgoing mail and shipments.
Calendar Management:
Maintain calendars for attorneys, including scheduling meetings, court dates, and deadlines.
Technology Proficiency:
Utilize office equipment, phone systems, and software applications effectively.
Troubleshoot basic technical issues and connect with IT support as needed.
Confidentiality:
Maintain the confidentiality of sensitive information, legal documents, and client matters.
Communication:
Communicate effectively with clients, visitors, and internal staff.
Relay messages accurately and promptly to the appropriate parties.
Problem Solving:
Address and resolve issues or challenges that may arise at the front desk.
Collaborate with other administrative staff to find solutions.
Client Intake:
Assist in the client intake process by collecting basic information from clients and ensuring all necessary forms are completed.
Receive and distribute incoming mail, packages, and deliveries promptly.
QUALIFICATIONS Coordinate outgoing mail and shipments.
Proven experience as a receptionist, administrative assistant, or similar role Excellent organizational and time management skills Strong attention to detail and ability to multitask effectively Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)- Familiarity with CLIO is a plus Strong written and verbal communication skills Ability to handle sensitive information with confidentiality Customer service-oriented mindset with a friendly and professional demeanor Ability to work independently as well as part of a team.
Note:
Experience in a law office office setting or knowledge of legal terminology is preferred but not required.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Schedule initial consultations and appointments for clients with attorneys.
Job Type:
Full-time Pay:
$23.
00 - $25.
00 per hour Expected hours:
35 - 40 per week
Benefits:
Paid time off Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Welcome clients and visitors with a professional and friendly demeanor.
Ensure a warm and inviting atmosphere in the reception area.
Answering and Directing Calls:
Professionally handle incoming phone calls, taking accurate messages and transferring calls to the appropriate staff members.
Provide information and assist callers with inquiries.
Appointment Scheduling:
Schedule appointments for attorneys and other staff, ensuring efficient use of time.
Coordinate and confirm appointments with clients, and communicate any changes as necessary.
Follow up with clients ; assist with intake.
Front Desk Management:
Maintain the appearance of the front desk and reception area, keeping it organized and welcoming.
Manage the sign-in process for visitors and clients.
Administrative Support:
Provide general administrative assistance to attorneys and staff.
Assist with document preparation, copying, scanning, and filing as needed.
Mail and Deliveries:
Receive and distribute incoming mail, packages, and deliveries promptly.
Coordinate outgoing mail and shipments.
Calendar Management:
Maintain calendars for attorneys, including scheduling meetings, court dates, and deadlines.
Technology Proficiency:
Utilize office equipment, phone systems, and software applications effectively.
Troubleshoot basic technical issues and connect with IT support as needed.
Confidentiality:
Maintain the confidentiality of sensitive information, legal documents, and client matters.
Communication:
Communicate effectively with clients, visitors, and internal staff.
Relay messages accurately and promptly to the appropriate parties.
Problem Solving:
Address and resolve issues or challenges that may arise at the front desk.
Collaborate with other administrative staff to find solutions.
Client Intake:
Assist in the client intake process by collecting basic information from clients and ensuring all necessary forms are completed.
Receive and distribute incoming mail, packages, and deliveries promptly.
QUALIFICATIONS Coordinate outgoing mail and shipments.
Proven experience as a receptionist, administrative assistant, or similar role Excellent organizational and time management skills Strong attention to detail and ability to multitask effectively Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)- Familiarity with CLIO is a plus Strong written and verbal communication skills Ability to handle sensitive information with confidentiality Customer service-oriented mindset with a friendly and professional demeanor Ability to work independently as well as part of a team.
Note:
Experience in a law office office setting or knowledge of legal terminology is preferred but not required.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Schedule initial consultations and appointments for clients with attorneys.
Job Type:
Full-time Pay:
$23.
00 - $25.
00 per hour Expected hours:
35 - 40 per week
Benefits:
Paid time off Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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