Customer Service Assistant
Des Moines Area Food Bank Des Moines Area Food Bank Des Moines, WA Des Moines, WA Part-time Part-time $25 an hour $25 an hour 4 days ago 4 days ago 4 days ago Description The 3/4-time Customer Service/Office Assistant will assist the staff and volunteers with all customer-facing job duties.
They will maintain the phones, assist new customers with intake paperwork, perform data entry, maintain records, and help with general food bank tasks, as needed.
Responsibilities Answer phones and provide customers with accurate information Assist new customers with their intake paperwork Check customers in and out Data entry Assist customers with referral to resources Office help when needed(record keeping/donor thanks) Backup for grocery store operations Skills and Attributes Excellent verbal and written communication skills Strong organizational skills Ability to prioritize tasks Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint) Ability to work in a fast-paced environment Calm, positive, can-do attitude Ability to lift 30 lbs Ability to work well with others Ability to interface well with diverse and vulnerable populations Ability to provide a consistent experience for each customer Spanish speaking strongly preferred, other languages a plus Requirements Customer service experience preferred Minimum 30 hours per week:
Monday thru Friday, 8:
30 am - 3:
00 pm Compensation $25/hour TO APPLY:
Submit resume and cover letter DMAFB is an Equal Opportunity Employer which includes LGBTQ, protected veterans and BIPOC Job Type:
Part-time Pay:
$25.
00 per hour Expected hours:
No less than 30 per week Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person COVID-19 considerations:
Currently, our organization requires vaccination and masks.
These requirements are subject to change.
Work Location:
In person The 3/4-time Customer Service/Office Assistant will assist the staff and volunteers with all customer-facing job duties.
They will maintain the phones, assist new customers with intake paperwork, perform data entry, maintain records, and help with general food bank tasks, as needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
They will maintain the phones, assist new customers with intake paperwork, perform data entry, maintain records, and help with general food bank tasks, as needed.
Responsibilities Answer phones and provide customers with accurate information Assist new customers with their intake paperwork Check customers in and out Data entry Assist customers with referral to resources Office help when needed(record keeping/donor thanks) Backup for grocery store operations Skills and Attributes Excellent verbal and written communication skills Strong organizational skills Ability to prioritize tasks Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint) Ability to work in a fast-paced environment Calm, positive, can-do attitude Ability to lift 30 lbs Ability to work well with others Ability to interface well with diverse and vulnerable populations Ability to provide a consistent experience for each customer Spanish speaking strongly preferred, other languages a plus Requirements Customer service experience preferred Minimum 30 hours per week:
Monday thru Friday, 8:
30 am - 3:
00 pm Compensation $25/hour TO APPLY:
Submit resume and cover letter DMAFB is an Equal Opportunity Employer which includes LGBTQ, protected veterans and BIPOC Job Type:
Part-time Pay:
$25.
00 per hour Expected hours:
No less than 30 per week Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person COVID-19 considerations:
Currently, our organization requires vaccination and masks.
These requirements are subject to change.
Work Location:
In person The 3/4-time Customer Service/Office Assistant will assist the staff and volunteers with all customer-facing job duties.
They will maintain the phones, assist new customers with intake paperwork, perform data entry, maintain records, and help with general food bank tasks, as needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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